COVID MAY 2020 Protocols
Veterinary medicine has had restrictions lifted by the Ontario Government. We are now available for routine healthcare while focusing on social distancing and keeping the public and staff safe. We are relieved to be able to care for pets but understand that social distancing and public safety will be important to prevent a resurgence of cases in Ontario. We continue to use our extensive knowledge of disinfection practices to keep clients safe.
Our governing body continues to ask pet owners to remain outside of the clinic to maintain a 6 foot perimeter between staff and owners. We will ask you to call the clinic or knock on the door upon your arrival so we can retrieve your pet for their appointment. You can elect to wait or we can contact you once the appointment is completed. Payment will be done over the phone or at the door to reduce contact with staff and owners. We ask for owners to continue to do curb-side pick up for medication and food with a payment over the phone.
Thank you for your patience.